Delivery Information

Delivery Information

At Silver Oak Tea, we strive to provide you with a seamless and enjoyable shopping experience, including prompt and reliable delivery of your favorite tea products. Please review the following information to understand our delivery process:

Shipping Destinations:

We currently offer shipping within India. For international shipping inquiries, please contact our customer support team.

Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotions, processing times may vary, and we appreciate your understanding.

Shipping Methods:

We partner with reputable carriers to ensure secure and efficient delivery. Standard shipping is available for most orders, with the option to choose expedited shipping for faster delivery.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost during the checkout process before completing your purchase.

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time.

Delivery Timeframes:

Estimated delivery times vary based on your location and the chosen shipping method. Standard shipping generally takes 3-7 business days, while expedited options may deliver within 1-3 business days.

Delivery Issues:

In the rare event of delivery issues, such as delays or damage, please contact our customer support team immediately. We will work diligently to resolve any concerns and ensure your satisfaction.

Thank you for choosing Silver Oak Tea. We appreciate your trust in us and are committed to delivering the finest teas to your doorstep with care and efficiency.

For any additional assistance or inquiries, please don’t hesitate to reach out to our customer support team at shop@silveroaktea.com.

Happy sipping!