No Refund Policy

Thank you for choosing Silver Oak Tea Products. We strive to provide you with the finest quality teas and exceptional service. Please take a moment to review our No Refund Policy.

**1. All Sales Are Final:**

All sales of Silver Oak Tea Products are final. Once an order is placed and payment is confirmed, it cannot be canceled or refunded. Please ensure that your order is accurate before completing the purchase.

**2. Quality Assurance:**

We take great care to ensure the quality of our teas. In the unlikely event that you receive a damaged or defective product, please contact our customer support within 7 days of receiving the order. We will gladly assist you in resolving the issue by offering a replacement or a store credit.

**3. Changes to Orders:**

Once an order is placed, no changes can be made to the items ordered, shipping address, or any other details. Please double-check your order before confirming the purchase.

**4. Shipping Issues:**

Silver Oak Tea Products is not responsible for delays, damages, or loss of items during shipping. We recommend reviewing our Shipping Policy for more information on delivery times and procedures. If you encounter any issues with shipping, please contact the shipping carrier directly.

**5. Refusal of Service:**

Silver Oak Tea Products reserves the right to refuse service to anyone for any reason. We may, at our discretion, cancel or refuse orders if we believe they violate our terms and conditions.

**6. Contact Customer Support:**

If you have any questions or concerns about our No Refund Policy, please contact our customer support team at shop@silveroaktea.com before making a purchase.

By completing a purchase on the Silver Oak Tea Products website, you acknowledge and agree to abide by this No Refund Policy. We appreciate your understanding and thank you for choosing Silver Oak Tea Products.